Refund Policy

Last updated: February 20, 2026

TL;DR: 14-day money-back guarantee, no questions asked. After that, we'll work with you on a case-by-case basis.

14-Day Money-Back Guarantee

If you're not satisfied with Claw for any reason, you can request a full refund within 14 days of your purchase. No questions asked, no hoops to jump through.

How to Request a Refund

After 14 Days

After the 14-day window, refunds are handled on a case-by-case basis. If the Service has been unavailable for extended periods or there are technical issues we cannot resolve, we'll offer a prorated refund for the remaining subscription period.

Cancellation

What Happens to Your Data

After cancellation or refund, your container and all data within it are deleted within 30 days. You can request immediate deletion or a data export before that.

Contact

Refund questions: @Evenorchik on Telegram